Contact Us

Ted's Games To Go is here to help. Whether you have a question about an order, a product, or need assistance, our team is ready to respond.

Get In Touch

Email Support

support@tedsgames.shop

Monitored 7 days a week. Response time: within 24 hours.
Real team members answer every email — no bots.

Ted's Games To Go operates from Porterville, California.

What We Can Help With

Order Questions

• Order status and tracking
• Shipping updates
• Order modifications (before shipment)
• Address changes

Returns & Refunds

• Return authorization
• Refund status
• Damaged item reports
• Authenticity concerns

Product Information

• Card condition and grading questions
• Authenticity verification
• Product availability
• Pre-order inquiries

Account & Privacy

• Account access issues
• Privacy and data requests (CCPA)
• Marketing preferences

Response Expectations

• Email — Standard: Within 24 hours
• Email — Complex: Within 48 hours
• CCPA Requests: Within 45 days (legal requirement)

Privacy & Data Requests

For CCPA or data deletion requests:
Email: support@tedsgames.shop
Subject: "Privacy Request"